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Privacy Policy

section divider Our success depends on our ability to deliver useful and accurate information, and maintain your trust. We will always tell you what information, if any, we collect about you, and how we'll use that information. And, we will always give you the clear choice not to participate in special offers, or have us share your information with our marketing partners.

Privacy Statement

Pollen.com is the leading provider of allergy forecast information on the internet. Our goal is to offer you, our trusted user, accurate and timely information to help you manage your allergies, and to provide you with access to the most useful personal allergy information available, through the innovative use of today's latest technology.

Because Pollen.com takes your privacy very seriously, our website employs security measures designed to protect you. We will never share or sell your personal information, including your email address, to other companies for any reason, except as required by law, unless you have given us specific permission to do so. On every page where we collect information such as your e-mail address, you'll find a box which you may uncheck which specifically authorizes us to share your information. It is your option whether we are permitted to do so or not, and we will follow your instructions exactly. Unchecking this box means that you are not giving us permission to share your information.

Pollen Blog allows user-contributed content.

All Pollen.com Blog users are expected to behave with respect and honesty at all times. The Pollen.com Blog is not moderated, and all users are assumed to be non-medical professionals. The information provided on Pollen.com Blog is designed to complement, not replace, the relationship between a patient and his/her own physician. Any personal information, including email addresses, will not be shared or sold with any other company for any reason, except as required by law, unless you have given us specific permission to do so.

Several sections of our website offer links to other websites we believe you may be interested in.

Although we make every effort to select sites that we feel might be of interest to you, we cannot guarantee your privacy when visiting one of these sites. Remember - these sites are not related to us; we provide these links as a courtesy to you.

1. What information do we gather?
At Pollen.com, we use cookies to track your visit to our website. This "cookie" DOES NOT gather information from your computer or profile your system. The cookie tracks your visit to our website, enabling us to provide you with superior service. We do this, for example, when you enter your ZIP code, so that the next time you visit us, we already know some of the information you might want, and we make it easier for you to find it. That's all it does.

There are several places on our website where we collect information from you: On the Allergy Alert™ registration page; when you answer some questions on the Compare Yourself quiz; when you answer the Allergy Quiz.Depending on the information needed, you may be required to submit a maximum of your name, email address, telephone number, and address.

2. What organization is collecting the information?
Pollen.com collects and stores this information in our secure and confidential database. No one else is involved in collecting this information.

3. How do we use your information?
We have three main uses for your information: Tracking your visit at Pollen.com, providing you with our Allergy Alert™ e-mail service, and being able to contact you a) at your request, or b) because you have authorized us to share your information with our marketing partners for special offers which may be of interest to you.

We do not track your visit by name but rather, by your ZIP code. We use this information to make sure we are offering you the best information and services available on our web site.

E-mail addresses supplied for Pollen.com's Allergy Alert™ Newsletter are also private and used only for the newsletter's distribution list. If you currently receive our newsletter and would like to 'unsubscribe,' simply follow the directions at the bottom of one of our mailings in the "Unsubscribe" section.

4. With whom will your information be shared?
We will never share or sell your personal information, including your email address, to other companies for any reason, except as required by law.

5. Delete/Deactivate Policy
If you would like your information to be deleted or deactivated from our site, please contact us by e-mail using the contact information near the bottom of this statement.

Questions regarding this statement should be directed to:

Pollen.com
c/o IMS Health Incorporated
1 IMS Drive
Plymouth Meeting, PA 19462

Phone: (610) 834-0800
e-mail:support@pollen.com

Important Information About Accepting/Declining Cookies

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